Call Center - Scottsdale - Anonymous employee Sunrun Employee Review

5.0
Aug 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great people.. and you will make friends here quickly -Hyper growth company with a ton of potential. -Record breaking volumes which mean that the company is helping more people go solar. -Daily prizes -Monthly public recognition to include lunches -Quarterly employee events this year it has been Top Golf and a Diamondbacks game -Community events -Leadership is small enough that you can talk to anyone and have access at any level. -Opinions count, employees will be called in to participate in brainstorming sessions or to give opinions about future processes, tools, or just to understand how to make the call center better. or Sunrun better. -Pay for performance base plus commission

Cons

-Some people are rooted in the past and can't see beyond the change -Culture is still being defined -Fast growth means that there are a lot of things that still need to be figured out -Fast growth means fast change, its not bad but for some it's uncomfortable.

Explore other reviews about Sunrun

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture Training Autonomy Great Pay

Cons

Difficult Industry Knocking Doors Competitive

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

See reviews by: Helpful|Rating|Date|All