Qualify homeowners who inquired about going solar. - Solar Advisor Sunrun Employee Review

2.0
Aug 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Working with homeowners who currently want to save money on their electric bills. Strong work and life balance As a whole it's a pretty easy job Good benefits

Cons

Poor leadership My boss actually sent out emails to the whole team trying to degrade you, showing your work performance, call idle time, etc We are completely cut-off from San-Fran teams. Poor facility, roughly 65-70 people confined to a small little room. Has become just your typical call center, constantly looking at break times, idle times, etc. No set goal or objective, everything changes in the matter of a day. They throw around the word "customer-obsessed but it doesn't mean anything, I'm not sure if I was a customer I'd consider Sunrun.

Explore other reviews about Sunrun

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and engineering challenges

Cons

Business forward more than technical

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

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