Downhill FAST - Customer Care Sunrun Employee Review

1.0
Apr 13, 2024
Recommend
CEO approval
Business Outlook

Pros

At this point, the unlimited time off they give leadership is the only perk.

Cons

They've gone downhill fast. They're on VP number four in less than 1 year. Despite being a woman led company claiming to empower women in the workplace, especially in leadership, they're firing their women leaders and replacing them with men. Mormon men who want to shove their religion down your throat. Religion is fine but when it's shoved down people's throat, it's gross and unwelcoming. They tout themselves as being a top LGBTQIA+ inclusive company but are actively showing they actually don't care. They don't care about women or the LGBTQIA+ community, they probably don't care about any other community they claim to support. They fired every stateside employee in Care to replace them with people offshore. They then gaslight the employees who work with the offshore people saying their job is easy and they don't deserve to be paid market value for it. Despite the unlimited time off they give leaders, they discourage it being used. They pay 10s of thousands of dollars less than market value in various positions and tell employees they should be thankful for what you have. They know they don't pay enough to be sued for discrimination and unfair wages. Several employees have gotten legal consultation but can't afford the retainers.

Explore other reviews about Sunrun

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility In Terms Of Taking Time Off, clocking in/out Great Base Salary, Especially For A Sales Job Friendly Manager and Team

Cons

Poor Communication Lengthy Unnecessary Training Unrealistic Sales Goals No Employment Guarantees They started cutting hours when sales quota wasn't met

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

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