Unstable but rewarding - used to be better - Field Service Technician Sunrun Employee Review

4.0
Nov 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, professional, good opportunities - especially when I first started. You will have 5 bosses and if you get lucky with them all, you will have a nice time getting promoted. Very social company - your character and charm will get you further than your work ethic or knowledge. Pay was always really good.

Cons

As a technician, you are the "handyman" and can be called to do things outside of the norm. As an electrician, I took offense to being used for only roof leak investigations (for weeks at a time) without training. Travel and OT were killed, making the job no longer worth my while. Also, the customers hate you. Many customers have a contract that they wish to argue about, and you are left to be the one to take the abuse since you will be the first face they see since their installation. Personal opinion: solar is dead. Just look at RUN and SEDG stocks. This industry is now cutting back so I think it is a terrible time to start in it.

Explore other reviews about Sunrun

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture Training Autonomy Great Pay

Cons

Difficult Industry Knocking Doors Competitive

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

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