At a crossroads and bringing in poor leadership *** - Sales Superhuman Employee Review

2.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

- Remote first hybrid model - Bright and talented people - Product is awesome

Cons

The company is at an inflection point and is now going into "grow at all costs" mode. Unfortunately, the caliber of leadership brought in and the decision-making, particularly on the Sales side, is concerning. Over this last year, decision-makers and leaders have all come from the same company, contributing to a growing rift between the Grammarly of old and the Grammarly of new. Cliques have formed due to the lack of diversity, and there is apparent favoritism and unfair treatment. The recent layoffs were an example of this; not a single employee who was an alumni of this same company (where leaders and others have come in) was affected by the layoff. Furthermore, this same leadership has set a precedent that you can be shown the door if you disagree with how they are doing something. The result is a lot of the employees still on board are afraid to speak up and have lost complete trust in the leadership team. The way the layoffs were addressed in the days following was highly unprofessional, and right now, it feels like leadership is doing everything they can to buy back trust. In any business, it is essential that people feel they can voice their opinions or do things in different ways; you can't do that right now. Leadership has proven to be cutthroat and disingenuous in multiple matters. They would tell you that it's "just business", and I understand business decisions are complex and need to be made sometimes. But I can't sit here and tell you truthfully that I believe the company is going down the right path with the lack of transparency and how actually deceitful I think some of our leaders are. The last thing I'll add is that a colleague affected by the layoff never heard from their direct manager, no "thank you" or "I'm sorry", just radio silence. The lack of empathy for those affected and the way they have been addressed for the rest of us is astounding.

Explore other reviews about Superhuman

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great culture of kind, low ego, really smart people - exciting energy around the new vision; lots of potential - benefits

Cons

- not fully remote flexible

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Office life: I wasn't sold on returning to the office, but they've made it a really lovely experience. I'm not required to come in, just encouraged. I'm enjoying it much more than I anticipated. My meals are taken care of. My transportation needs are covered and flexible - sometimes I take MUNI, sometimes I drive. -On-site culture: Very deliberate about bringing teams together. There are always team on-sites at the office. I appreciate the intentionality in including remote employees. -Products: There's a lot of excitement about the products we're building and how we're pitching ourselves to the market. - AI: We have access to so many AI tools. I think this is a major selling point because my AI fluency is rapidly developing, and Superhuman isn't putting limits on it.

Cons

There's been a lot of change in the last two years. Grammarly acquired Coda, Superhuman Mail, and Rows. Then rebranded to Superhuman. Plus the leadership changes that come with that. You can only imagine the identity crisis that comes with all those changes. It feels like we're starting to come out on the other side, but it's also very clear we're in a moment of change. It can be hard to keep up with all the new products, product changes, and other updates.

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