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Superior HealthPlan

Part of Centene

Engaged Employer

Dismal - Anonymous employee Superior HealthPlan Employee Review

1.0
Jun 13, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their stock performs well and the company as a whole is financially stable.

Cons

Horrible middle management. Many managers are protected because they have tenure and are cozy with executive leadership. I got the feeling that my manager wished nothing on me except failure. Manager was extremely passive-aggressive and conniving. As a Superior employee, you need to be aware of the relationships between middle managers who have been there a long time - there is an incestuous, conspiratorial feeling that is pernicious among them. In my life, Superior Health was the only company I have ever worked for that made me feel like a pariah & worthless. I urge anyone who is considering working for them -- DON'T. Life is too short.

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5.0
Jul 6, 2026
Recommend
CEO approval
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Pros

Good Management, work life balance is good and good amount of paid holidays

Cons

currently going through a restructuring and depending on your field it can be harder to move up within the company.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay

Cons

Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

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Superior HealthPlan Response
6mo
Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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