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Superior HealthPlan

Part of Centene

Engaged Employer

Poor Management - Anonymous employee Superior HealthPlan Employee Review

2.0
Oct 10, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits were the best aspect of the job. The co-workers (non managerial) were helpful and wonderful to work with.

Cons

My immediate Manager was a bully and would never acknowledge my greetings, and was hostile towards me. My direct supervisor was fired on the spot as she told the wrong person she was interviewing for another job who reported her. Another co-worker was let go after complaining about unpaid overtime. The job I was hired for was not really what they wanted me to do. They really wanted people to be signed up into case management which many health plan members did not want to participate in or members would not return calls or letters. This is an unethical company to work for. Go somewhere where your skills will be valued and respected.

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Superior HealthPlan Response
6y
Thank you for taking the time to share your feedback with us. We are sorry to read about your experience and would like to learn more about your concerns for us to get to the bottom of this. If you would be interested in providing us with more information, please email HR at SHP-HUMANRESOURCES@superiorhealthplan.com.

Explore other reviews about Superior HealthPlan

5.0
Jul 6, 2026
Recommend
CEO approval
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Pros

Good Management, work life balance is good and good amount of paid holidays

Cons

currently going through a restructuring and depending on your field it can be harder to move up within the company.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay

Cons

Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

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Superior HealthPlan Response
6mo
Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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