employer cover photo
employer logo
employer logo

Superior HealthPlan

Part of Centene

Engaged Employer

DO NOT WORK FOR SUPERIOR HEALTHPLAN_AUSTIN TX! - Medical Management Superior HealthPlan Employee Review

1.0
Dec 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Centene Corp. has decent pay and benefits. Centene Corp. has the right idea; they want all companies under their umbrella to place the member first; unfortunately, that isn't easy to control when you are a huge corporation. Superior in Austin, TX, has to be one of the worst (if not worst) company's in the Centene Corp. They procrastinate, prolong, and deny payments, their number one priority is NOT the member, they manipulate reports to make themselves look good, and they pit mid-management against each other to cause constant chaos.

Cons

Superior HealthPlan is a horrible company to work for; they only advance their friends, many of who are severely unqualified for the job. Executive leadership goes home at 4:30-5:00 pm while Directors and Managers stay behind to get their work done for them. The expectation is for Directors and Managers to work ungodly hours (12-16 hours a day) and be at Executive Leadership beck and call on the weekends. Superior is a horrible, degrading, and demeaning place to work. The turnover is off the charts! DO NOT WORK HERE!!

Explore other reviews about Superior HealthPlan

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management, work life balance is good and good amount of paid holidays

Cons

currently going through a restructuring and depending on your field it can be harder to move up within the company.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay

Cons

Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

avatar
Superior HealthPlan Response
6mo
Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
See reviews by: Helpful|Rating|Date|All