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Superior HealthPlan

Part of Centene

Engaged Employer

True to Their Values - Community Relations Manager Superior HealthPlan Employee Review

5.0
Mar 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Organizations often poll their employees, but do little or nothing with the feedback. Superior is passionate about their employees and out of those employee surveys come amazing initiatives to solve problems and create a better work environment for their employees. A lot of organizations also focus on “engagement”, but Superior takes it a step further to have in-depth discussions with team members to identify areas of improvement and develop innovative ideas for truly engaging everyone. The benefits are amazing; great health insurance, 401K, paid time off, stock option, etc. I feel lucky to get to work for this organization. Communication is key for me and leadership does their very best to communicate goals, where we are doing great, and where we need improvement. Covid was a crazy time, but Superior really stepped up to care for its employees. This is probably why they were named one of the Best Places for Working Parents by Early Matters Greater Austin.

Cons

This isn’t really a con for me because I have learned to embrace and accept this, but constant change is for sure the key to success for this organization. You can’t be the best if you aren’t always striving to be better and better. Some people find this to be challenging if they are not used to an ever changing workplace, but overall I totally recommend Superior HealthPlan as an employer.

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Superior HealthPlan Response
5y
Thank you for your service and your feedback! We strive to create an environment that supports employees in all aspects of their development and growth, and are committed to promoting an inclusive and engaged environment. We’re happy to hear you feel the same. Thank you for keeping Superior a great place to work!

Explore other reviews about Superior HealthPlan

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management, work life balance is good and good amount of paid holidays

Cons

currently going through a restructuring and depending on your field it can be harder to move up within the company.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay

Cons

Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

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Superior HealthPlan Response
6mo
Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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