employer cover photo
employer logo
employer logo

Superior HealthPlan

Part of Centene

Engaged Employer

I loved working here and already miss it! - Project Coordinator I and Auditor Superior HealthPlan Employee Review

5.0
Jan 18, 2015
Recommend
CEO approval
Business Outlook

Pros

This was a company that had lots of work for us to do and we felt very accomplished when doing it. I can't say enough good things about my coworkers and my manager. They were amazing people and I left with a heavy heart that I was leaving something great behind. One of the reasons I did leave was because I am in a field that would work better at the main corporate level and I would have had more opportunities there than at the San Antonio branch. Their main corporate was in St. Louis Mo and I cant leave my beloved SA. Superior did have good benefits and I was able to purchase stock and invest in their 401k plan. They have a very good website that shows everything in a snapshot that is easy to navigate. HR was very helpful! I also had the Health Savings Account and I set aside funds in a pretax childcare account. We started to get very nice bonuses. I also loved my team and our dynamics. We got along well and together got things done! I could trust them all to do their portion and help out if we needed it. We also did a lot of potlucks and celebrations together. This company also had a tuition reimbursement plan that was for full time workers after a year that was in a field of study that benefited the company.

Cons

There were a few individuals that didn't fit the team that we had to go through. Sometimes there was unnecessary drama and I would just put on my headphones, ignore it and do my work in peace. Eventually, things would work themselves out and the right people stayed and the wrong ones left (and sadly, a few of the right ones left too). Although I was there for 2 years, there was lots of talk of changing our titles to a level II but it never happened. One manager even led us to believe the paperwork had been submitted and nothing came of it. He left and we got another manager who was a very good boss but we remained the same level. When I left, he was discussing moving us up to the next level of our jobs since we had proven ourselves. I hope my team gets it! I was dreading leaving this job but it was the right time with the birth of my child and getting my Masters degree.

Explore other reviews about Superior HealthPlan

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management, work life balance is good and good amount of paid holidays

Cons

currently going through a restructuring and depending on your field it can be harder to move up within the company.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay

Cons

Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

avatar
Superior HealthPlan Response
6mo
Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
See reviews by: Helpful|Rating|Date|All