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      Superior HealthPlan

      Part of Centene

      Engaged Employer

      Superior HealthPlan reviews

      A Great Place to Work - People Leader Superior HealthPlan Employee Review

      5.0
      Apr 6, 2022
      People leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Superior is a great place to work. I have been employed with the company for 4 years and still love it. They are always trying to improve service to members and create new ways of supporting staff. Our department is like a family with coworkers being willing to help each other. It is awesome getting to serve the most vulnerable members in our communities and partnering with outside entities to make local impact.

      Cons

      Honestly, I cannot think of any. If we have concerns, there are channels to get them addressed and I feel like they are heard.

      Explore other reviews about Superior HealthPlan

      5.0
      Jul 6, 2026
      Vendor performance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Management, work life balance is good and good amount of paid holidays

      Cons

      currently going through a restructuring and depending on your field it can be harder to move up within the company.

      3.0
      Dec 10, 2025
      Service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, decent pay

      Cons

      Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

      avatar
      Superior HealthPlan Response
      7mo
      Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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