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Superior HealthPlan

Part of Centene

Engaged Employer

LVN - LVN Superior HealthPlan Employee Review

3.0
Aug 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Ok pay. Nice bonus. Weekends off.

Cons

Micromanaged. Click leadership. Call center expect 20 (1hr long) calls a day. They listen to your calls. Medicaid members always angered by the co. Sitting and you gain weight sitting. You do a 3 person call center job.

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Superior HealthPlan Response
3y
We appreciate your feedback and for taking the time to leave a review. If you would like to share your suggestions for ways we can improve the employee experience, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.

Explore other reviews about Superior HealthPlan

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management, work life balance is good and good amount of paid holidays

Cons

currently going through a restructuring and depending on your field it can be harder to move up within the company.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay

Cons

Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

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Superior HealthPlan Response
7mo
Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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