Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Superior HealthPlan

      Part of Centene

      Engaged Employer

      Superior HealthPlan reviews

      Busy busy busy - Referral Specialist Superior HealthPlan Employee Review

      3.0
      Jul 26, 2023
      Referral specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will always have work and overtime is common. Management encourages voluntary overtime so you could make some decent money if you’re willing to put in the time and effort.

      Cons

      Constant work process updates that can confuse your daily routines. You have to be wary of building good habits. The mandatory overtime during peak seasons can lead to burnout.

      avatar
      Superior HealthPlan Response
      2y
      Thank you for your candid feedback. This is always helpful as we continue to look for ways to improve as an organization. If you have anything you'd like to share directly with HR, please do so at SHP-HUMANRESOURCES@superiorhealthplan.com.

      Explore other reviews about Superior HealthPlan

      5.0
      Jul 6, 2026
      Vendor performance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Management, work life balance is good and good amount of paid holidays

      Cons

      currently going through a restructuring and depending on your field it can be harder to move up within the company.

      3.0
      Dec 10, 2025
      Service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, decent pay

      Cons

      Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

      avatar
      Superior HealthPlan Response
      6mo
      Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Superior HealthPlan jobs | Superior HealthPlan salaries | Superior HealthPlan benefits | Superior HealthPlan interviews
      Superior HealthPlan reviewsSuperior HealthPlan Referral Specialist reviewsSuperior HealthPlan review