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      Superior HealthPlan

      Part of Centene

      Engaged Employer

      Superior HealthPlan reviews

      Would not recommend - Program Coordinator Superior HealthPlan Employee Review

      1.0
      Sep 16, 2023
      Program coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Company held different events in which they catered food Bonuses given based on performance Lots of overtime when busy

      Cons

      Micromanaging managers Lack of job security-Company laid off 3000 employees after losing Medicaid contract to Molina. Advised employees we had nothing to worry about and yet jobs were lost. Remaining employees were on mandatory OT for months resulting in burn out and they eventually started resigning. Very messy environment as mostly women are employed Overworked High turnover in certain departments specially prior authorization area

      avatar
      Superior HealthPlan Response
      2y
      Thank you for taking the time to provide your candid feedback. If there is anything specific you'd like to share about further, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.

      Explore other reviews about Superior HealthPlan

      5.0
      Jul 6, 2026
      Vendor performance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Management, work life balance is good and good amount of paid holidays

      Cons

      currently going through a restructuring and depending on your field it can be harder to move up within the company.

      3.0
      Dec 10, 2025
      Service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, decent pay

      Cons

      Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

      avatar
      Superior HealthPlan Response
      6mo
      Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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