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Superior HealthPlan

Part of Centene

Engaged Employer

RN Case Manager - RN Field Case Manager Superior HealthPlan Employee Review

4.0
Dec 24, 2015
Recommend
CEO approval
Business Outlook

Pros

For the first time in my nursing career, by stepping away from the hospital setting I have reached a balance between by personal life and professional carer. I have a flexible schedule as long as I get my work done. I work from home 2 days per week. Also, I have great co-workers and a great manager. The salary is competitive in the mid 60K. Depending on the companies profit we get a bonus by April as long as I can prove that I have reached the goals previously discussed with my manager. You get 2 weeks off per year plus the holidays. I give a four star because in over all is a great company to work for,

Cons

The work processes are constantly changing and evolving, In one month they train you to perform a task in one way, the next month they change it and the following month they ask you to stop. Like in any other place the documentation is outrageous therefore I work an average of a 50 hrs per week. Case Managers salaried employee so we don't qualify for overtime.

Explore other reviews about Superior HealthPlan

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management, work life balance is good and good amount of paid holidays

Cons

currently going through a restructuring and depending on your field it can be harder to move up within the company.

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay

Cons

Stupid Matrix system, rate your calls for silence, 2min 59 second of hold time, so you have to keep asking members to hold, rate your documentation, micro management, Using the term, (Bad Behavior) Can't use bathroom on normal Aux, Take training courses while taking calls, while talking to member unexpected calls from management , etc, list goes on

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Superior HealthPlan Response
6mo
Thank you for your service and for taking time to provide your feedback. If you would like to share more details, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
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