Pros
Great starting pay for a call center ($17.25). Great benefits.
Cons
They tell you how great it is to work for SurePayroll yet they have a high turnover rate! Most of the reps have been in their positions for less than a year. During year end, there is NO work life balance. If you have children, expect to be away from them for at least 12 hours a day while working for this company. The managers, supervisors and team leads are not as friendly and flexible as they portray themselves to be. After two weeks of training you will be thrown onto the phones before you're ready. There's supposed to be help nearby (because of your inexperience) but your team leads will not be as helpful or present as you'd think. It's really disappointing. Your coworkers will be petty and will throw you under the bus. Be careful what you say and WHO you say it to. Don't make the mistake of thinking someone is your 'friend' after one friendly conversation.