Worst Job I've ever had - Customer Service Surya Employee Review

1.0
Mar 17, 2014
Recommend
CEO approval
Business Outlook

Pros

It is a job and it paid the bills, but I hated it every day. You will definitely have overtime, but don't expect to be patted on the back for volunteering to work extra!

Cons

If you plan to get a job here you better freshen up on your brown-nosing techniques. If you suck up, you are above the rules. The supervisors do not talk to each other so you may have one supervisor tell you to do something, and then your immediate supervisor will yell at you for doing it. There's a complete lack of respect between the supervisors and the employees. The CS supervisor will yell at you and talk down to you in front of ALL of your peers. She couldn't care less unless you kiss her butt. The same rules don't apply to everybody. There are several people that could have horrible attendance (I'm talking calling in at least once a week) and multiple order entry errors and nothing was said to them because they kissed up to the CS Supervisor. Others, like me, would be there every day, and work weekends voluntarily to catch us up and were still chastised and would be made to feel dumb for stupid things. If you have the option to work somewhere other than here, take it. Oh and there's no HR department to report any of this too. Good luck!

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Surya Response
10y
In early 2015, Surya hired a Director of Human Resources who, along with all others in the leadership roles, encourages employees to openly discuss concerns.

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