Under Appreciated Female - Customer Service Surya Employee Review

1.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

A pro of working for this company : If you are an Indian or hispanic MALE you will more than likely never get fired. If you never want a raise and feel comfortable being "forced" to quit then this is the job for you!

Cons

Don't EVER make this company more successful or finish a project early. As soon as they are doing good because of YOU they let you go so they do not have to pay you anymore. If you are trained by some air-head blonde who has only been there 8 months and you are not trained properly it IS still your fault you do not know what to do. Don't ever try to stick up for yourself and prove something was not your fault because with all the proof in the world, you are still the person who made the mistake. Your boss may not have a clue what she is doing, ever, and when you ask her a question she will tell you to ask someone else because she does not know the answer ( EVER). Everyone here thinks they are better than you and can push you around even if you have 4 times the experience they have! And people who are involved in"relations" with the "higher ups" get promoted even if they are the dullest crayons in the box. If you work in customer service, well you are in the wrong place! Everything is always your fault, noone has time to help you or act like you even exist, and your boss will be someone who doesn't even know what "Customer Relations" means. This is the worst place to work, this company needs to be shut down by OSHA for all the safety violations and needs to be investigated for all the money they don't pay when they say they will! Don't ever take your vacation days because they wont pay you for them! And don't ever write down your hours if the clock is not working because then they don't pay you either! Advice: Go work at McDonald's or become a stripper, you still get more respect and training than you ever will at Surya rugs!

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Surya Response
10y
Surya appreciates you taking the time to provide feedback. Within the past few months, our customer service department has gone through changes to help ensure the right people are in the right roles. Surya is proud of the opportunities we offer to all people, including and without exception, women, and all other minority groups, as well as men.

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