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Sutherland

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Sutherland reviews

Interface analyst - Interface Analyst Sutherland Employee Review

1.0
Apr 8, 2017
Interface analyst
Recommend
CEO approval
Business Outlook

Pros

Salary they offer is good. This is the only thing is package because of which most the employees leave their current stable job and join this company. If you haven't joined this company yet then please don't do it on future. And if you are employee of this company All the best. I have written this in pros section because most of the people read pros first, I have done it purposely.

Cons

Not secured job. Everyone one lies - HR , manager, team lead, project managers, director. I jjoined this company in feb 2017, I was under training two days I got a call from manager that unfortunately we have to lay off two people because we do not have projects. These people are playing with candidates lives. Director says that in next few days if we get any project we will call you again.

Explore other reviews about Sutherland

5.0
Jul 7, 2026
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Great hours for training and flexibility

Cons

Low pay rate and a lot of work and micromanaging

1.0
Jun 26, 2026
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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