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      Sutherland

      Engaged Employer

      Sutherland reviews

      Fantastic Benefits and Wages - Senior Consultant Sutherland Employee Review

      4.0
      Jan 27, 2019
      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once you sign up for a job in this company here in Barranquilla, Colombia you re guaranteed healthcare and pension. Bonuses and commission is offered for those who want to go above and beyond. Organized and secure place to work at. Teams are helpful and human resources is always there to resolve any issues. Spacious work area and available food places that are nearby. Overtime is sometimes available.

      Cons

      No windows inside work area. Bonuses are irregular and are subject to change. This is for the company's self-interest. Unhealthy bullying is persistent once it's started. Long hours and only one day off.

      Explore other reviews about Sutherland

      5.0
      Jul 7, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours for training and flexibility

      Cons

      Low pay rate and a lot of work and micromanaging

      1.0
      Jun 26, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and great coworkers

      Cons

      Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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