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      Sutherland

      Engaged Employer

      Sutherland reviews

      Its a job - Inside Sales Representative Sutherland Employee Review

      2.0
      Apr 1, 2014
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They hire anyone, and have decent benefits after 6 months. Theres advancement opportunity.

      Cons

      They hire anyone, and the pay isnt great. They talk up commission aspects of different programs to tell you how much you can make, when they take every opportunity they can to screw you on your commission payout. The HR department is useless. HR issues such as sexual harassment and racism in the workplace are talked up and dismissed, people who go to HR over members of management have gotten fired. Huge turnover rate.

      Explore other reviews about Sutherland

      5.0
      Jul 7, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours for training and flexibility

      Cons

      Low pay rate and a lot of work and micromanaging

      1.0
      Jun 26, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and great coworkers

      Cons

      Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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