Sutherland Work Exprience as a engineer - Associate Software Engineer Sutherland Employee Review

3.0
Jan 16, 2021
Recommend
CEO approval
Business Outlook

Pros

I actually get in to a good team, basically I'm only the person on that ML team, I directly report to Director of ML Dept. So for me everything good.

Cons

Recently they introduced some kind of time tracking software. it is really pathetic experience to work with it. Since their main business works on call center services the same kind of tracking software implemented for developers and engineers too. If you let system ideal for 5 min for any kind of break or even you may think and brainstorming with others for implement a feature, the system will get locked, you can unlock it only by entering the reason (reason should contain at least 100 charecters )

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Sutherland Response
5y
Thanks for taking the time to share your feedback. Your input is valued, and we will share your concerns with the appropriate team to assist with refining the Sutherland experience. Best wishes!

Explore other reviews about Sutherland

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hours for training and flexibility

Cons

Low pay rate and a lot of work and micromanaging

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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