cssg - Cssg Sutherland Employee Review

1.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

the people I suffered with daily, co workers..... thats it.

Cons

lied to from the very start. Interniew said I would be working for Liberty Mutual and Actually (represented) Met Life.. Met Life is a good omany and should distance themselves from Sutherland before they manage to ruin their credibilty. I think many of the current and prior employees have solid grounds to file a class action lawsuit. I'm all in if they do. human resources and my manager misrepresented paperwork, divulged personal medical inofrmation to co workers and just out right lied to cover their rear ends. as low as low can get. yea it is a pay check, I would rather starve. RUN RUN RUN AWAY there isnt enough room to even start to touch on all the negatives. Personally I have better things to do. Worst place I have ever encountered for a job. Pretty on the outside but whats inside is very very ugly. Met Life would be wise to cut all ties to Sutherland is a pig in lipstick

Explore other reviews about Sutherland

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hours for training and flexibility

Cons

Low pay rate and a lot of work and micromanaging

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

See reviews by: Helpful|Rating|Date|All