Run!! - Anonymous employee Sutherland Employee Review

1.0
Sep 30, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is the only pro

Cons

Any place that I was on the spot is bad news

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Sutherland Response
4y
Hello. As part of our efforts to continuously enhance the Sutherland experience, we would like to learn more about your concerns. At your convenience, please reach out to us at Sutherland.Experience@SutherlandGlobal.com. Thanks for reviewing us, and hope you have a nice day.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hours for training and flexibility

Cons

Low pay rate and a lot of work and micromanaging

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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