Pros
Work At Home is the best part. Using the chat room to connect with managers and fellow employees was also a nice way to ask questions. The first several weeks are the best part.
Cons
Training did not cover many of the everyday issues that came up in sales and service. Excellence in sales and service was "rewarded" by having to go through more "training" which meant that you had to add more and more responsibilities to your daily work and not one penny in compensation more! At $9/hr before taxes, this is absolutely absurd. Was told that compensation would be considered at the "annual review" and in the meantime, the reward for excellence in customer satisfaction surveys and top of the sales leader board is that you get to take on MORE responsibilities in MORE departments WITHOUT additional pay! No thank you.