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      Sutherland

      Engaged Employer

      Sutherland reviews

      How I see Sutherland - Senior Associate Manager Sutherland Employee Review

      5.0
      Feb 23, 2022
      Senior associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment that allows you to be productive and show progress and deliver good results. Life is dynamic in Sutherland, there are always new challenges and new projects that enable you to show your cababilites. You always feel respected and valued. You are always being recognized for your hard work and achievements.

      Cons

      You always need to adapt with change, life is changing and you get exposed to different challaenges and opportunites so if you love to always learn and challenge your ownself to acheieve greater results , you are in the righr place.

      Explore other reviews about Sutherland

      5.0
      Jul 7, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours for training and flexibility

      Cons

      Low pay rate and a lot of work and micromanaging

      1.0
      Jun 26, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and great coworkers

      Cons

      Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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