Doesn't live up to "Great Place To Work" - Manager Sutherland Employee Review

2.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

There are nice people in the company but too few.

Cons

Culture of "Great Place To Work" is a joke. There's no "life-work balance". Some directors feel like gods -- slave drivers but incompetent. They can't fix performance issues because they only tap their favorite employees to run the show -- equally incompetent people. They do not know collaboration; they only know competition even if there should be only one goal: fix performance issues. Some managers only know how to point fingers and look for someone to blame; they know not how to manage people. My senior manager especially feels all-too-mighty-and-high; he competes with his managers and wants to be the most brilliant and most intelligent in the room all the time. LOL. The director I worked with was too full of himself and hates favoritism but he has his favorites. LOL.

Explore other reviews about Sutherland

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hours for training and flexibility

Cons

Low pay rate and a lot of work and micromanaging

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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