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      Sutherland

      Engaged Employer

      Sutherland reviews

      The worst company i have worked for ever - Senior Associate Sutherland Employee Review

      1.0
      Aug 7, 2024
      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary not more pros

      Cons

      i have been working for Sutherland since over 5 years and was top performer for a years has reached unprecedented numbers along with brilliant performance and never got accepted for any post i have applied for dozens of opportunities and every time rejection reason was that i am married and have a kid and now i am unemployed as aliexpress acc has locked down and forced me for leaving Sutherland as there is no work from home vacancy and i didn't get anu compensation for that

      Explore other reviews about Sutherland

      5.0
      Jul 7, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours for training and flexibility

      Cons

      Low pay rate and a lot of work and micromanaging

      1.0
      Jun 26, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and great coworkers

      Cons

      Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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