Overwork your butt and get nothing in return - SD Lead Sutherland Employee Review

1.0
Sep 1, 2024
Recommend
CEO approval
Business Outlook

Pros

AC, medical plan, co.workers and close.proximity to home with night transportation

Cons

Overwork yourself with ridiculous admin work, under Intense stress, salary is ao bad you won't be able to buy food, pay rent and pay gas money that if you could get a car working in this corporate dogma, ridiculous pay raise when promoted and no clear incentive plan I had a particular case about my reward points that I redeem later for vouchers I use to buy things, I didn't get them for 6 months and when I complained about they blamed it on some technical problem bull and I didn't get any compensation I was the only TM with this problem. Kept me under probation period for 5 months with a salary that didn't reflect the amount of work I was putting I had L1 employees that were getting paid more money than me and I was in the company for more than 1 year - salary appraisal my a$$- it's not a horrible place to work at it's a really good place only if you're going to stay for 3 or 4 months I wouldn't recommend staying longer than that over there

Explore other reviews about Sutherland

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hours for training and flexibility

Cons

Low pay rate and a lot of work and micromanaging

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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