Worst company for P&C Insurance - Senior Associate Sutherland Employee Review

1.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

None they will make you life living hell. Will hire you for general shift and then make you work in 24*7 rotational shift. No option to give -100 stars. Worst company better to work in local stores than here

Cons

Joined Sutherland and started working on an Airbnb insurance project, but the experience has been a nightmare. I will not recommend it to anyone. The senior manager is a pervert who doesn't respect anyone and treats employees like slaves. If you raise concerns about the toxic work culture, they ask you to leave, and when you resign, they refuse to provide a release letter. The current attrition rate is over 50%, and the average tenure is only around 6 months, which says a lot about the work environment. Even to use the washroom, you need permission. You only get a 30-minute lunch break, with no other breaks allowed. It’s 365 days of work with no holidays, only weekends off, and even no national holidays. The transport team is the worst. They treat male employees as escorts, forcing them to drop female employees 10–20 km away from their homes to save money. There’s no work-from-home or hybrid option, and it’s strictly five days of work from the office. Leaves are credited monthly, and in emergencies, they won’t even provide leave without pay. If a family member dies, you’re required to provide a death certificate to prove it.

Explore other reviews about Sutherland

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hours for training and flexibility

Cons

Low pay rate and a lot of work and micromanaging

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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