We Need Real Leaders in Tech Services - Engineer Sutter Health Employee Review

2.0
Oct 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits, salary, work-life balance.

Cons

No real leadership in Technical Services, no direction, too many "C players", very poor communication or lack of transparency, too many suits in closed-door meetings, most directors only have that title because of a former CTO who was given far too much power, created great disruption then quit before he would have been shown the door. I'll sum it up this way: Tell five directors to go into a room, look at the same clock and ask them all what time it is. After you try to figure out why they all gave you a different time; you'll see that their inability to communicate effectively with each other makes it impossible for them to realize that most of them just can't see well enough to give you the correct answer. Great place to work if your ambition exceeds your ability and you want to move up the ladder while you watch your pension and 403(b) grow. Incredibly frustrating if you're an "A player" who enjoys what you do and just want the time that you spend at work to have real meaning and give you a sense of accomplishment.

Explore other reviews about Sutter Health

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The top-notch professionalism work-culture is what made me decide to switch from a contract-worker to a full-time RN.

Cons

I wish that the N95 mask requirement was included while I was in Chicago in my remote physical and urine drug testing during pre-employment. I had to fly in SF for one day to meet the N95 fit requirement then fly back to Chicago to spend more time with family.

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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