Anonymous - RN Case Manager Home Health Sutter Health Employee Review

1.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Minimal to free expense for health insurance to it’s employees and dependents

Cons

Too many to mention but ill do my best to enumerate below: 1. Pay is not competitive even with yearly pay raise. RNs get paid like low 50s with a lot of experience 2. Unrealistic workload expectations by management (But will question employees for being on overtime). Managers try to persuade staff to minus hours in timecard if we do not follow, they put us in to performance improvement plan and try to get us fired 3. If we complaint of unfair scheduling or any other bias treatment manager say because “We are not union” 4. Charting on weekends are NOT paid 5. On-call role is equivalent to seeing patients that was overflow from the morning shift (They only pay less than $10 when on standby) 6. We are required to work 6 days a week, every other week. Again, managers says “because we are NOT union” 7. They are cheap. They try to save money from small little things such as supplies and equipments. Literally, they buy the cheapest of the cheapest 8. They force us to take patients who does not need or do not qualify for home health services as long as we complete the 5 visits needed 9. Clinicians on the fields will get phone calls from patients or other medical staff as typically no one in the office wants review or answer any questions. Clinicians in the fields are also very busy duh 10. Drive time to and from the labs are taken into considerations when counting the hours worked 11. Typically, there are 5 visits a day. It can we 2 starts of care, and 3 routines, recert, discharge or resumptions 13. They make us call the patients to schedule appointments at the end of the day for the following day’s visit. Again, a way to save money because we are off the clock 14. In the event of SOC and ROC, we should read the H&Ps at night. Of course it is not paid 15. They require us to make a weekly projectile schedule for case managers which is not paid And.. many other sneaky moves.. I’m too tire to type If you are okay with some of this then, SCAH is right for you

Explore other reviews about Sutter Health

5.0
Jul 10, 2026
Recommend
CEO approval
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Pros

Nice people and excellent care for their patients

Cons

Not really much to share

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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