Individual Departments/Managers can make or break you - Registered Nurse Sutter Health Employee Review

3.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, PTO accrual for years of service, pride of work in patient care and making a difference in individual's comfort with care.

Cons

Management is varying across the board in being either 100% supportive, or out to destroy you. A good manager talks you through challenges, gives you tools and training to work with and checks in regularly. A bad one is scared to look inefficient, starts making their employees scapegoats for poor rating performance, makes up unrealistic "department protocol" standards thereby making it only attainable if you cut time or safety practices or breaks to meet them, turns employees against each other and will refuse to acknowledge any evidence that proves their mismanagement and ineffectiveness was the root cause. This will go on until you become disenchanted and either leave yourself, or they dump you at HR's doorstep for whatever misstep they can find, even if it is subjective evidence. Unfortunately, you don't always know which type of manager you'll be getting and it varies by department and location.

Explore other reviews about Sutter Health

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I love working for Sutter, they are a solid company offering competitive pay and benefits. The part I love the most is they promote making a career with them making it easier to show up an contribute every single day!

Cons

I don't have any cons to speak of.

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

1
See reviews by: Helpful|Rating|Date|All