Overall not too bad but definitely could improve - Sales Associate Swarovski Employee Review

3.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

-Really nice and unique products to sell -Pretty decent communication through emails of store policies -Semi-creative work fitting customer's needs, (picking out jewelry for them and matching items with clothing etc.)

Cons

-There are almost no promotions for customers, so it's harder to sell products -Corporate pushes numbers and goals ad nauseum, so much it makes working there annoying at times, also push you to sell memberships alot! -Employees write in store handbooks about selling technique and "what would you do situations" really wastes so much time when one could be on the floor selling or doing something productive -Did I mention corporate pushes numbers and memberships alot? -Maybe its my location, but theres a ton of theft by walk-ins, an earring rack is left in the open of the store which brings alot of theft, and its hard to prevent when working by yourself and showing another customer something, ultimately you get blamed

Explore other reviews about Swarovski

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary and benefits, a cool industry and product.

Cons

Short sighted upper and middle management. Operational logic behind decisions pertinent to employee wellbeing went from great to deplorable with CEO Alexis Nasard

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