Trying to sell a broken car - Assistant Manager Swarovski Employee Review

4.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Great discount and quarterly bonus to use on jewelry. Fun events Working as a team.

Cons

Any management higher than the store manager does not do anything except put pressure on to the store managers. And the the team is already selling so hard. Even keeping books about what big clients have bought, so we can call them for more stuff. All about the looks and playing favorites.

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Swarovski Response
4y
Thank you for taking the time to write a insightful review! We are proud to offer a generous employee discount, and we love when our amazing staff can showcase our equally amazing products. We also happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again thank you for your feedback, we wish you much success in your future and we are looking forward to welcoming you in our stores again - as a colleague or as a customer.

Explore other reviews about Swarovski

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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