Pros
My office environment was very comfortable and I had the opportunity to work with a fun team of doctors. There was no micromanagement and I was able to freely develop my own work habits.
Cons
There is really no room for growth for support staff. There are seasoned workers that have been in the same position for 10+ years that don't like to share their tools and resources with newer teammates. Training is pretty non-existent so you have to heavily depend on the seasoned workers to learn how to do your job but it is difficult to learn when they are unwilling to share their knowledge with you. There is also a huge lack of communication between managers and departments, which is why a lot of things get missed or dropped. The leadership team also lack problem solving skills. The same common problems will come up over and over again and yet there never seems to be a resolution to prevent it from happening again. Physicians are treated like royalty while support staff are treated like just another number that can easily be replaced. Also, a lot of funding seems to be going towards ads on TV and Pandora, while employees' annual merit increase were significantly decreased.