Not worth it - Guitar Technician Sweetwater Employee Review

2.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Discounts on instruments There is a diner that serves hot food Medical plan is actually okay compared to most local companies.

Cons

If you don’t know the handshake you won’t get promoted or get a good review. Most of management gives off the vibe that they are too good for you and at least one of the managers clearly gets joy out of writing people up (I wish I was exaggerating). The sr manager of the department has no connection with his team. Upper leadership doesn’t know what anyone does in the department and dislikes any manager that actually tries to connect with the team to boost morale. I have literally been told that they are aware that they don’t pay enough so that it remains a revolving door and nobody is meant to stay in the department long term. This leaves nobody with knowledge to help guide others. Almost all new hires quit within a month if not less because it doesn’t pay enough to stay. The company talks people into moving across country for this job talking it up like a dream job when in reality it’s just an underpaid warehouse job opening boxes. You don’t get to play guitar for quite some time and even then you still have quotas to meet and won’t meet them if you play the guitar at work. They stress do the right thing for the customer but in reality it’s only a front and they want you to push anything out and not go the extra mile for the customer, unless they know that customer.

Explore other reviews about Sweetwater

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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