It's like Wonka's Factory on the outside, a SweatShop on the inside...a SWEETshop. - Anonymous employee Sweetwater Employee Review

1.0
Sep 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is the best place to work ever! With all the amenities that they give us warehouse workers they're allowed to be one of the lowest paying warehouses in the state! I'm thankful I found a place to live that accepts free DVD rentals in exchange for rent as well as free uses of a gym! Having to work ridiculously long hours last minute notice means I don't get to use any of these amenities myself, so at least my landlord can! On the plus side, sure I may have to work 60 hour weeks and some saturdays, but the overtime actually bumps me up into a living wage to afford what bills I need that don't take one free cedar point trip. But with my second job that I have to have in order to survive I don't get to go to that either! If you enjoy eating nothing but white rice and terrible grade C beef, Sweetwater is the place to work, because you can't afford much else! Do you enjoy the thrill of giant machinery wizzing by without any warning?! Or the the thrill of dying at any moment because items in the giant racks can fall out at any minute and end your existence?! Good news! Sweetwater has all of that! Do you enjoy having a CEO who gives to charity, but "can't do anything" for the people who makes him his millions, and spend more money on a single toilet than he spends to make his warehouse run properly? Good news! Sweetwater has that! Do you enjoy working with obsolete machinery and technology from the 1980s thats been put back together piece by piece? Awesome! We have that! Do you like being able to find a much better paying job shortly after realizing that a trip to Cedar Point, and DVD rentals don't actually pay any bills, but its ok because you can get machine certified and make $5 more ANYWHERE else? Well good news again! Thankfully we have a wonderful HR team, so if your only employable skill is "existing" or you're a stuffed animal, we will hire you in, even if its only for a few months when you find a better paying job! But thats ok, you wouldn't be the first, or the 500th. Do you enjoy having a climate controlled warehouse? Thats awesome! We have that, its not for us, but for the guitars, but hey we get to benefit from the need of inanimate objects!

Cons

Don't work here if you enjoy having a life outside of Sweetwater! SWEETWATER IS EVERYTHING SWEETWATER IS LIFE!! SWEETWATER WILL BRING US TO THE PROMISED LAND

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Sweetwater Response
8y
Obviously this employee is extremely unhappy with their situation here. That is sincerely a shame. In our opinion, life is too short to feel this strongly and negatively sarcastic about anything and not make a change. So I wish this employee would just come and talk to us about their concerns instead of venting anonymously. To set the record straight on a few things: we are far from the paying the lowest wages in the state in our Distribution Center. Yes, some businesses do pay more, but just as many pay less. And to this person's point, we offer a considerable amount of amenities to employees that other local employers don't offer. Even with the level of dissatisfaction expressed here, it does sound like this employee isn't averse to taking advantage of those perks. With regard to overtime: yes, we do occasionally ask employees to work more than 40 hours. The key word there is ask. Usually this happens in our late November/December peak selling season. In reviewing the actual amount of overtime worked in the past six pay cycles, not a single person worked anything even close to a 60 hour week. Most full time employees work the 40 hour week they are scheduled, and those who do agree to working overtime in the period we researched are getting on average an extra 3-4 hours a week beyond 40. Of course they are paid time and a half for those overtime hours. So saying that our Distribution Center is a "sweat shop" that demands people work 60 hours per week is simply not factual by any stretch of the imagination. Jeff McDonald, Senior VP of Human Resources

Explore other reviews about Sweetwater

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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