Don't get sucked in to the hype - Anonymous employee Sweetwater Employee Review

I guess as part of that "HR department" I'm one of those people this reviewer references who thinks "this is the greatest place to work on the planet." So guilty as charged: I sincerely believe this is a great place to work that offers not just a lot of unique amenities, but also an environment where employees can grow, both personally and professionally. That's why we offer Leadership Lunches and lots of other learning opportunities beyond Sweetwater University (13 weeks of training that is amazing in and of itself) for employees to spread their wings and develop their skills. So far this year over 60 employees have been promoted internally! We've recently significantly hiked wages in several areas to insure we're competitive in the marketplace. And we are quite selective in our hiring, always striving to insure people will fit into a our positive, upbeat culture. Are we growing really quickly? To be sure, but that is being driven by our highly satisfied customers, not some random target we've set for ourselves. Are we interested in performing well and taking outstanding care of our customers? Absolutely. But we would argue that the first focus is always on doing the right thing and putting the customer's needs ahead of all else, not just "hitting the numbers." We emphatically believe good numbers are a secondary end result of providing great service. Along that line, it's important to know that, unlike most other sales oriented organizations, the Sales Engineers here set their own goals. We make no bones about the fact that we work hard and strive for excellence at all levels of the company. What I can also definitively say as the head of HR is that we don't want any employee at any level to feel they have been "treated poorly." We take that very seriously and strive very diligently to take any complaint we get (very rare) about employee dissatisfaction with the utmost seriousness. Is Sweetwater or every single one of its employees perfect? We would never claim that. But the fact that the vast majority of our employees truly enjoy their work here isn't "hype." Jeff McDonald, Senior VP of Human Resources