Sweetwater is Magical - Account Coordinator Sweetwater Employee Review

5.0
Feb 6, 2020
Recommend
CEO approval
Business Outlook

Pros

The people are amazing, everyone is so kind. The convenience of all the amenities like the diner, coffee shop, salon which is open to the public, doctor on site for "emergencies", the gym with personal trainer. The live concerts that happen occasionally during the lunch hour. The respect, Chuck himself tells you we are all adults and they trust us. They tell you during orientation how amazing you are, great confidence boost. You are well "book" trained before starting the actual position which you are given the freedom to make your own, within the trained parameters. After moving into my position the gentlemen I work with were very forgiving of my "newness". It is just a super fun environment.

Cons

9-6 would be the only con I can come up with but I love my job so it is totally doable. One thing I have seen in my time here is that Sweetwater is either for you or not, there doesn't seem to be an in between.

Explore other reviews about Sweetwater

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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