It's a call center, cube farm in the worst part of the country BUT... - Sales Engineer Sweetwater Employee Review

3.0
Apr 6, 2014
Recommend
CEO approval
Business Outlook

Pros

You get gear at cost and the facility is state of the art. They have a lending library to try out gear. The training is great and I like the mgmt. They are there to help and Brad and Dave give great advice. If this company were located anywhere else or we could do our job remotely (totally doable), it would be tolerable.

Cons

No room for advancement. You will be a salesperson forever so a lot of industry talent is overlooked. You have to make at least 80 calls when you "roll out" or you will get warned and then fired. You have to come in for 3 early morning meetings that somehow do not show up on your time card. Senior sales guys will try and steal sales with no intervention from mgmt. They will also dig through your sales and try to find referrals that have no or insanely vague connections. If you've dealt with referrals, get ready to be shocked what they consider a legit referral. Eg. A college kid attends a university, the sales guy who "has" that university will try and take the kid. Yes, it's insane and mgmt will not define or clear this up. Also, occasionally the CEO will ask us to do strange things, like walk faster into work. He parades everyone by his Bentley (yes, a Bentley in Fort D'wayne is hilarious) or whatever ridiculously expensive car he drove that day so that's a real moral booster when you're cranking out 28k a year. My poor family probably resents me for moving them to a frozen tundra full of religious zealots and just flat out mean-spirited people. Boy, were we duped,

Explore other reviews about Sweetwater

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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