Great Place to Work! - Anonymous employee Sweetwater Employee Review

5.0
Jan 23, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super nice people. Great perks on campus such as the diner and the hair salon. I love that it's a place that is so nice that I often see people who are not employees just hanging out in our cafeteria area for hours.

Cons

Sometimes it feels like the departments who aren't directly customer-facing get the least support from the higher ups. The gap between the number of women vs. the number of men is HUGE. This company is probably 90% white men. The disparity between white people and minorities might be even worse.

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Sweetwater Response
4y
Thanks for your feedback. As I shared in another recent response, we've been addressing diversity for some time. Here is some of what I shared before.... "....Sweetwater is not content with the status quo and has been investing in supporting systemic long term improvements for some time. We are significant financial supporters and partners with organizations like Women's Audio Mission, Beats by Girlz and NAMM (our music retail industry association that features initiatives like the Smart Women in Music Fund). Each of these partnerships allows us to move toward creating more female representation and opportunities in our industry. Beyond these partnerships, Sweetwater has been focused on increasing diversity in other ways such as establishing recruiting partnerships with HBCUs, partnering with the National Black Musician's Coalition to support and mentor young diverse musicians, increasing internal training opportunities through programs such as the United Front Initiative, and hiring more diverse individuals on all fronts. We are seeing improvements in many areas. For example, in 2021 we hired 2.5 times more women than we hired just 2 years prior in 2019 and nearly 3 times as many people of color." In addition..... "....in 2021 ,340 Sweetwater employees received promotions. We know from our internal HR tracking that the percentage of these promotions that went to women was the same as their percentage in the overall Sweetwater population - meaning that women are getting promoted at Sweetwater at the same rate as others - including into supervisory and management positions. We believe strongly in creating opportunities for all and it's been exciting to see many diverse individuals step up into higher roles within the past year." - Jeff Ostermann, Chief People Officer

Explore other reviews about Sweetwater

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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