Terrible Senior management - Production Manager Sweetwater Employee Review

1.0
Feb 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Some of the people were nice

Cons

Senior management Poor senior management leadership Poor CEO and lack of caring for people

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Sweetwater Response
4y
I'm really sorry to see this as your view of Sweetwater. Any concerns you have about management decisions can always be discussed with your manager or HR so I'd encourage you to do this if you haven't yet. We're always happy to discuss concerns. In addition, our senior management team has signed off on quite a few new commitments over just the past year as an expression of our care for our employees. These include benefits like our free and interest-free employee emergency loan program, free in-house mental health counseling, parental leave, a new tuition reimbursement program, lowered employee healthcare premiums, increased hourly wages, and many more. This is on top of our long-time campus benefits like our free on-site health clinic for employees and their family members, free gym and personal trainer, and employee concierge services. We're always working hard to care for each and every one of our employees and will keep doing so. - Jeff Ostermann, Chief People Officer

Explore other reviews about Sweetwater

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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