Great for some people - Sales Engineer Sweetwater Employee Review

1.0
May 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Education on Musical Instruments and Pro Audio. A handful of great human beings.

Cons

Long Hours, Moronic Management, Former Guitar Center Staff takeover, Warm Calls are Cold Calls...Don't buy the B.S. and the Weather is terrible in Indiana, get ready to not see the sun 8 months out of the year. Totally not worth the move, there are plenty of jobs where you are from DON'T MOVE HERE you will hate it. The amenities are not for your "health and well being" They are to make wow you say "wow, what a great place to work" However, once you get there you will not have time to enjoy any amenities because you will be stuck on the phone with ungrateful customers all day and way to busy hating your life to stop by the Gym, or Diner. STEER CLEAR of this place if you value your Family or your happiness. The Managers pretend to care but will not be very helpful when you actually need them. They are Lazy and a good portion are from Guitar Center so they are not very bright. HR is a joke once you are onboarded and good luck using your PTO once you are in their grasp.

Explore other reviews about Sweetwater

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The job requires a versatile mindset. It is not just one job, it is multiple jobs. For me I like switching it up and staying on my feet. This job is not only customer facing but also warehouse. So it is the best of both worlds.

Cons

Sometimes you are required to lift heavier boxes but you usually get help if needed.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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