I wasted my time and my savings - Sales Engineer Sweetwater Employee Review

2.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s can be a fun environment, you get lots of vendor swag, and most of the people are really nice.

Cons

They make it sound like you’ll be rich, but they won’t tell you they just changed the commission structure, and there’s no way of knowing if new people will make as much as the sales engineers that came before. Some managers know that people of color and women make substantially less commission than white men, but other managers will just tell you that these employees “aren’t our best” when this is pointed out. With 6 women and 7 black men among over 550 white male sales engineers, these people can’t really defend themselves. Anyway, regardless of demographics, the moment you get out of training, they’ll cut your pay. I’ve heard a manager say it’s because they want us to be hungry, to work harder for that commission. I’ve heard of people breaking the low base pay in their second paycheck, but I’ve actually spoken to people who didn’t break that base in their first year. Once there’s nothing left in your account, you’ll “live on the badge” and buy all your food at work before the money hits your paycheck. Then, when the smaller paycheck comes, you don’t know if you’ll make rent. But at least you can buy your morning coffee with your badge. It’s like a mining town. We buy our meals here, we get our hair cut here. We’re all musicians, so we buy gear here. I’m lucky I didn’t get a sweetwater credit card and get into debt like many of my coworkers. I had substantial savings when I started working at Sweetwater, but all that is gone now. The experience has not been worth the costs.

Explore other reviews about Sweetwater

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweetwater is a company that empowers its employees, provides the best training in the industry and encourages everyone to be the best at what they do. Tons of resources are available for personal and professional growth and beyond the largest music store in the country, the arcade, the slide, the theaters and entertainment aspects, there is a doctor on site at the Fort Wayne Campus, a 24 gym, regular workshops, training and an environment that will encourage you to do and be better than you were yesterday.

Cons

The number of roles and Sweetwater grows continuously and while you are given a great deal of autonomy, particularly in Sales, you are expected to work and produce results (this is a con, though, really...?). The compensation is the best in the industry but can be demanding. Not taking advantage of the resources that Sweetwater provides (gym, doctor, entertainment) can lead to frustration. In my first week in my role as Sales Engineer, I was told that 'Sweetwater is not a job you dabble at...' and I could not agree more. Sure, you 'can' dabble at it, not push yourself to try your best, give your all and get out of your comfort zone but such behavior is a recipe for burnout. If you are not a driven and self-motivated individual who can express ideas, manage multiple personality types, objectively recognize areas in yourself that need improvement and implement continuous change, Sweetwater (particularly Sales) may not be the best fit.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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