Great! - Customer Service Coordinator SwimLabs Employee Review

Great work environment: SwimLabs offers a supportive and friendly atmosphere, where team collaboration is highly valued. Coaches and staff genuinely care about the swimmers' progress, making it a positive place to work.

High-tech systems can be overwhelming: While the technology can greatly benefit swimmers, it can be challenging for coaches who aren’t as tech-savvy. There’s a learning curve with the video systems and software that can sometimes slow down workflow or become frustrating when things don’t run smoothly.

People-wise, a very fun place to work. Definitely attracts the kind of nice, positive people you want to be around.

Little to no direction from management the vast majority of the time; very much a "sink or swim" kind of job. High staff turnover since most were high school students. Office staff were often hired to work part-time but ended up working far more than they agreed to; coaches tended to have the opposite problem, being promised so many hours but scheduled (and paid) for less.