Case Manager - Case Manager Symetra Employee Review

1.0
Jun 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Location is nice. Walking distance to the mall. Bellevue is beautiful. View is wonderful. Some people are good-looking and fun to work with. Some hot guys are nice to work with.

Cons

The biggest downside for me is super low pay!!! It is unbelievable that such a successful company pays very little to its managers. They just give people managers' titles but pay like you work in a call center. Also they have late policy!!!!!!!!!!!!!! Really????????!!!!!!!!! If you are late more than 7 times a year, they will let you go. Really? what a sick person came up with this policy?!!! And they do count how many times you call in sick. But the best part of the job is being constantly monitored by quality assurance team. They listen to the phone calls, monitor data entry etc. On top of all of that craziness, parking is $170 a month. They just basically steal money from my check. I am glad i found a better job with less stress and more money. Don't work at Symetra!!! Extremely cheap company!!!!

Explore other reviews about Symetra

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, people, pay and benefits. Remote work is awesome.

Cons

Can't think of anything right now

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Symetra Response
2w
From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

Cons

Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

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Symetra Response
2mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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