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      Symetra

      Engaged Employer

      Symetra reviews

      Innovative with Products, Not Employees - Anonymous employee Symetra Employee Review

      2.0
      Feb 20, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Forward momentum driving innovative products and insurance solutions. Truly cares about serving the end customer. Focus on ethics and consumer value. Committed to quality products and customer transparency.

      Cons

      Very old-school work environment. Expect to grind 5 days a week in a cubicle. Despite what it may say on their website, there is no company policy for work from home or flexible hours. Decision is up to manager’s discretion and varies across departments and even within teams. Little to no work/life balance. Employees are expected to accommodate business in multiple time zones. High turnover.

      avatar
      Symetra Response
      7y
      Thank you for highlighting our products and service and for your honest feedback about the work environment – hopefully, you will notice progress soon. We’re working to expand flexible work options now, with a company-wide approach to where employees work, and there’s already a pilot group of customer service representatives working remotely. Next steps will be announced at the March 11 employee meeting.

      Explore other reviews about Symetra

      5.0
      May 8, 2026
      Actuary ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, people, pay and benefits. Remote work is awesome.

      Cons

      Can't think of anything right now

      avatar
      Symetra Response
      2w
      From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
      5.0
      Apr 8, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

      Cons

      Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

      avatar
      Symetra Response
      2mo
      From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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