Perpetually Understaffed and Overworked - Anonymous employee Symetra Employee Review

2.0
Oct 26, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, nice co-workers, management can be flexible for need for time off.

Cons

Poor management, too much overtime expected from the employees

avatar
Symetra Response
6y
Thank you for your review. I hear you – we have not been fully staffed, and it’s a very busy time of the year for us. We’ve hired quite a few people recently, and we’re actively recruiting more to join the Symetra team. Many of our openings were the result of promotions or opportunities to move to other parts of the company, which is good news, overall. I am glad you’ve noticed flexibility for time off – that’s important to me, especially when employees are working longer hours and with the holiday season starting.

Explore other reviews about Symetra

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, people, pay and benefits. Remote work is awesome.

Cons

Can't think of anything right now

avatar
Symetra Response
2w
From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

Cons

Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

avatar
Symetra Response
2mo
From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
See reviews by: Helpful|Rating|Date|All