Pros
You get to work from home (probably over 60% of the company are full-time remote employee). Certain departments have a much lighter workload than others, so if you're working in one of those departments, you may work about 8 hours a week (during a busy week). The NYC office has some free snacks and a pretty nice layout, although you'll only really get to appreciate it if you're working there.
Cons
Where to start? There have been numerous re-orgs and office closures, and the company has been on the decline over the past several years. Senior management is positively opaque about any financial issues the company is going through, and every all-hands only focuses on the positive aspects of the company, or spins things in a way that distorts reality to the rank and file. Of course, employees who've been at the company long enough know that there are serious issues due to the number of customers who are not renewing their contracts, and an overall lack of sales. As a result, there are numerous small layoffs of just one or two people at a time, and no emails are ever sent out when an employee is terminated or voluntarily leaves. The only way you'll know an employee has left the company is through word of mouth or a bounced email. Since I've covered the utter lack of transparency, what about the products? There's another issue. The company is by no means huge, but has way too many products and is completely unfocused. Additionally, the tech products have been bungled and either neglected or improperly rebuilt, so that side of the business has been in what seems like terminal decline. Senior management seems to focus mainly on Symphony's media business, but it's 2018, and Google and others are chomping at the bit. Despite this, the senior management team is in complete denial that media is a dying business. The company does not believe in doing any sort of competitive analysis around their technology products. This is an issue because where the company was once the leader in certain software offerings, they now lag behind and have a far inferior suite of solutions. Being a start-up is hard enough when you have a good product, but if your product has bugs and other issues, I'm not sure how you can expect to succeed as a company. Back to the layoffs - certain departments have been massively reduced in scale, while others with massive inefficiencies have hardly been touched. This of course is terribly demoralizing for the departments which have been downsized, although if you're in a "safe" department and working a max of 8 hours a week, you'll probably love your job. There's relatively little room for career advancement at the company. This goes back to the fact that they're not growing, although they did have a career advancement program at one point in time. But like everything else, it was just dropped along the way with promises of being rebooted at some point in the future. Benefits aren't great, although they could be worse. As noted in other reviews, there's no matching 401k - you'll have to contribute everything yourself. Lastly, the company is owned by a private equity firm. So this means that there probably won't be any major investments in the company anytime soon.
